Success Stories
International Engineering Company:
Tempest Telecom provides Internet access to the most remote locations on the
globe.
The Problem:
A large multinational water engineering and services company based in Canada
does 90% of its business internationally found that many of its sales team
and its site engineers were unable to connect to the Internet in many of the
companies emerging markets. Often field engineers were using phone cards to
make access back to the companies network. Unfortunately the company found
this method was slow and unreliable making transferring critical data
virtual impossible.
The Solution:
With in weeks, new dialers were distributed to employees in the field. Users
were now able to connect at faster rates, more reliability and for less per
minute, resulting in lower costs and more productivity.
Global Financial Management Services:
Tempest Telecom allows key management personnel to connect easily and
securely.
The Problem:
A Wall Street investment firm focused on managing the portfolios of wealthy
clients has a staff of money managers that travel both domestically and
internationally to meet with clients and investigate investment
opportunities. The company was allowing its personnel to find their own ISPs
in each company that travel and expensing the costs. After a while the
monthly costs of 100s of local dialup accounts was costing were rapidly
growing. Additionally the number of dialers and access providers meant a
support and security nightmare since dialers were not standardized across
different laptops.
The Solution:
Individual users canceled their local ISP accounts and installed our dialer
that was integrated with the companies VPN system. Users now only paid for
actual usage when the traveled and were automatically connected via VPN into
the corporate network securely. Additionally IT staff only had to answer
questions on one software package and had one contact for network issues.
National Consumer Product Sales Force:
Tempest Telecom make managing accounts and billing easy.
The Problem:
One of Americas most famous food brands maintains a large sales force. The
companies IT staff was having difficulty managing user accounts and the
accounting staff was having difficulty determining which field offices
incurred which expenses.
The Solution:
The company set up a corporate account and set up multiple groups of users.
Group managers in regional offices and departments were setup, allowing
group managers to add and manage accounts. Monthly statements showed usage
broken down by each group making accounting a breeze.
NATO:
Tempest Telecom reliable and redundant network for mission critical access.
The Problem:
NATO is a military alliance that stretches the globe. Internet access is
critical for officers and enlisted men and women from multiple alliance
members. We received a call from communications headquarters needing access
immediately for several top officers traveling who were unhappy with their
current access provided by their local base.
The Solution:
We provided access in minutes to the officers while they were on the road.
The software was so simple and easy to use, the users were up and running.
The dialer is now standard issue for many NATO laptops.
