1. Authorization and Credit Card
Payments |
1.1 The customer hereby requests international
telecommunications and Internet access from Tempest Telecommunications.
(TEMPEST TELECOM) If the service is granted, customer Authorizes Tempest
Telecommunications at its discretion to charge the indicated credit card
for all usage. |
1.2 The customer acknowledges and understands that the
same terms and conditions normally governing the use of the credit card
apply to this use as well. |
1.3 Customer authorizes Tempest Telecommunications and
its agents to perform credit checks or examine financial information
submitted to Tempest Telecommunications, where permitted. |
1.4 The customer by acknowledging this agreement
represents that they have the authority to request Tempest
Telecommunications service(s) for the customer and that she or he
understands rates are subject to change with out notice. Customer hereby
agrees to Tempest telecommunication's Terms and Conditions of Services,
listed below. |
1.5 In the event that a customer's credit card is
declined. Customer agrees to provide a valid credit card to pay off any
outstanding balance. In the event a credit card is declined, Customers who
have established an account with a credit card, agree to provide another
valid card, otherwise they agree to a $20 handling charge for any
alternative payment methods. |
1.6 Unpaid balances are subject to a monthly finance
charge of 1.5% (18% per annum) |
2. Availability |
2.1 Tempest Telecom provides its services through state
of the art equipment designed to provide fast and reliable service however
it makes no implicit guarantee of availability of service. |
3. Service |
3.1 By signing up for Tempest Telecom access customer
expects dial-up, WIFI, or hotel Internet access billed at a per unit of time rate either per minute or per day. With any unlimited plan the customer can expect a monthly fee in exchange for elimination of timed rates. |
3.2 Tempest Telecom is only responsible for providing
the PPP access once the customer has configured their machine to dial-in.
|
3.3 Information about configuration issues is addressed
at www.tempestcom.com. In the event that the customer does need support the
customer may receive limited support using Tempest Telecom 's 888 number.
Support is not guaranteed. |
3.4 Access numbers are officially listed at
www.tempestcom.com. All numbers are subject to change. |
4. Pricing |
4.1 Rates are listed on the Tempest Telecom website.
Rates can change and the customer is responsible for familiarizing
themselves with the per-minute and monthly charges. Tempest Telecom will only charge
for usage on a per second basis and does not round up to a full minute.
Tempest Telecom will not charge any other fees besides those listed on the website. Changes to this policy can
only be made through written notice to the customer. |
5. Billing |
5.1 Customer is responsible for providing and
maintaining a valid credit card. |
5.2 Customer takes full responsibility for debts accrued
through usage of Tempest Telecom. |
5.3 Tempest Telecom does not grant a right of resale
unless specifically authorized. Customers may not resell or redistribute
ANY of Tempest Telecom services. |
5.4 Content Responsibility. Customer acknowledges and
agrees that neither Tempest Telecom nor its network services supplier is
responsible for the content of the transmissions by the customer, which may
pass through the Network. |
6. Legal Usage |
6.1 End User agrees to take necessary steps to ensure
that it will NOT use Tempest Telecom or Tempest Telecom's Network Services
Supplier for ANY illegal purposes including but not limited to:
transmission of threatening, obscene or harassing materials; or to
interfere with or disrupt the Tempest Telecom Network. Disruptions include
but are not limited to: chain letters, mass mailings of unsolicited Email
(spamming), propagating computer worms and viruses, or using the Tempest
Telecom network to illegally enter another computer or machine on the
network. Violation of the foregoing will result in termination of the user
account of the offending party or parties. Customer will take full legal
and monetary responsibility for violation of these rules. |
7. Customer Responsibilities
|
7.1 Each Tempest Telecom Account is for one user only.
It is therefore the customer's responsibility to keep their account number
and PIN secret. Tempest Telecom encourages companies to set up individual
accounts for each user, by sharing usernames and passwords the customer may
not receive refunds for fraudulent usage. |
8. Warranties / Refunds |
8.1 Tempest Telecom provides access hereunder strictly
on an "AS IS" and "AS AVAILABLE" basis without an express guarantee or
assurance of access quality, reliability, or functionality. Tempest Telecom
disclaims all express and implied warranties. |
8.2 Tempest Telecom may not be available in certain
location during peak hours and makes no such claims to reliability under
and locations. Tempest Telecom will not be responsible for any damage
incurred by the user for inability to use Tempest Telecom at anytime. |
8.3 Tempest Telecom is not responsible for damage caused
to a users machine, device, software or property by unauthorized access
while using Tempest Telecom . |
8.4 Tempest Telecommunications will issue refunds only
in the event of errors in billing. Tempest Telecommunications will not make
refunds in the case of fraud where more than one user is using a single
account. Again please do not share accounts, set up additional accounts at
no charge. |
9. Term |
9.1 The term of this contract is indefinite of until it
is terminated according to the rules of section 10 of this contract.
|
9.2 All unlimited WIFI+ Plans, the customer agrees to pay the monthly fee for a 1 year minimum. Customer may cancel after a 1 year term. |
10. Termination |
10.1 Accounts may be terminated for the following
reasons: By the customer via written statement or oral authorization, due
to non-payment, violation of the terms of this contract, or suspicion of
fraud. Termination does not eliminate customers obligation to pay any outstanding usage fees or remaining monthly fees. |