Skip Navigation LinksSMTP Server Instructions

Introduction

If you use a mail client like Outlook, and your current email provider does not allow mail relaying (sending of mail while logged onto another network), they will prevent you from sending email directly via their SMTP Server. Your local ISP has done this to prevent spammers from relaying mail through their network. Some ISPs will in fact, only allow you to send when physically connected to their network, these include Cable Modem Providers and DSL Providers. If you use an email address with them you will most likely have issues.

When to Use our SMTP

If your current provider does not allow you to relay mail and you do not wish to use their web based interface you can use our SMTP server. If your current provider does allow you to send mail via their SMTP server then there is really no reason to use our SMTP server and you will have better performance with your existing provider.

Corporate customers in particular should check with their IT department as to which SMTP option to use. Using our SMTP Server when your existing company SMTP server could result in mail delayed or even blocked as it may be handled in a different manner.

Configuring Outlook

The following example uses Outlook 2003, your version may vary slightly

First: open your mail client and select Tools>Email Accounts


 Second: Select
"View or change existing e-mail accounts" and click "Next >"


Third: Choose the account you wish to change and select the
"Change..." button


Forth: Change "Outgoing mail server (SMTP)" to
relay.tempestcom.com

Then Select the
"More Settings..." Button


Fifth: Select the
"Outgoing Server" Tab

Check - "My outgoing server (SMTP) requires authentication"

Select - "Log on using" and enter your username and password


Finally: Change
The "Outgoing server (SMTP):" to 587
 

and Select: This server requires an encrypted connection (SSL)

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